bl111's Privacy Policy
Your personal information is completely safe with us — this policy explains in detail how data is collected and protected.
This Privacy Policy ("Policy") is effective between bl111 ("we", "our") and users of the bl111 platform ("you", "your"). bl111 operates a safe and reliable online betting and casino platform for users in Bangladesh.
By using our website or registering an account, you are considered to have accepted the terms described in this Policy. If you do not agree with this Policy, please refrain from using our platform.
bl111 places the highest importance on the privacy of your personal information. We use SSL encryption and advanced security measures to keep your information secure. Please read this Policy carefully so you understand what data is collected, why it is collected, and how it is used.
1 Types of Information Collected
When creating and using an account on the bl111 platform, we may collect the following types of information:
A. Identity Information
- Full name and date of birth
- National ID or passport number (for age verification)
- Email address and mobile number
- Username and password
B. Financial Information
- bKash, Nagad, or Rocket mobile banking account number (for transactions only)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
C. Usage Information
- Login time, device type, and operating system
- IP address and geographic location (approximate)
- Betting and gaming history
- Website navigation patterns
D. Communication Information
- Records of live chat and email support conversations
- Details of complaints and requests
2 Methods of Data Collection
bl111 collects your information in the following ways:
Directly Provided Information
When you create an account on bl111, fill out a form, make a deposit or withdrawal, or contact our support team, you provide information directly. This information is given voluntarily and is essential for delivering our services.
Automatically Collected Information
Some information is collected automatically while you use our platform. This includes technical and usage data gathered through cookies, server logs, and web beacons. This information helps us improve service quality and resolve technical issues.
During the Verification Process
For age and identity verification, we may request additional documents when needed. This is an integral part of ensuring responsible gaming and is used only for specific purposes.
3 Purpose of Data Use
bl111 uses the collected information for the following purposes:
- Account Management: Creating, verifying, and managing your account.
- Transaction Processing: Completing secure financial transactions via bKash, Nagad, Rocket, and bank transfer.
- Service Improvement: Improving platform performance and user experience.
- Customer Support: Providing effective customer service through live chat and email.
- Security: Preventing fraud, money laundering, and illegal activities.
- Legal Compliance: Adhering to applicable laws and regulations.
- Responsible Gaming: Identifying unusual gaming behavior and providing necessary assistance.
- Age Verification: Ensuring that only users aged 21 or above use the platform.
Your information will never be sold for marketing, advertising, or any other unauthorized purpose.
4 Data Storage and Security
bl111 uses industry-standard technology and practices to keep your personal information secure. The key components of our security framework are described below:
Encryption Technology
Our website uses SSL (Secure Socket Layer) encryption, which keeps all data transmission between your browser and our servers secure. Personal and financial information is protected by the highest level of encryption.
Access Control
Only authorized staff can access your information, and only to the extent necessary to carry out their responsibilities. All staff are bound by strict confidentiality agreements.
Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, some information may be retained for a defined period for legal, regulatory, or technical reasons.
In the Event of a Data Breach
In the event of a security breach, bl111 will notify affected users as quickly as possible and take immediate steps to minimize harm.
5 Sharing Information with Third Parties
bl111 does not sell, rent, or provide your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processors
The minimum financial information required to complete transactions via bKash, Nagad, Rocket, and bank transfer services is shared with the relevant payment providers. These third parties are governed by their own privacy policies.
Technology Service Providers
A necessary amount of information may be shared with technology partners who assist in operating our platform. These partners are obligated to use information in accordance with our guidelines and have no right to use it for any other purpose.
Legal Obligations
bl111 may disclose information when legally required to do so by court order, government directive, or applicable law. In such cases, we will make every effort to notify you to the extent possible.
Business Changes
In the event of a business merger or acquisition, your information may be transferred to the new entity. In that case, this Privacy Policy will continue to apply, or equivalent protection will be ensured.
6 Cookies and Tracking
bl111 uses cookies and similar technologies to provide an improved user experience. Cookies are small text files stored on your device that assist with various functions.
Essential Cookies
These cookies are necessary for the basic functionality of the platform. They keep your login session, security protections, and core services running. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences, language, and account settings. They ensure a personalized experience for you.
Analytical Cookies
Analytical cookies are used to monitor and improve the performance of our platform. This data is collected in aggregate form and is not used to directly identify any individual.
Cookie Controls
You have the right to accept or reject cookies through your browser settings. However, disabling essential cookies may prevent some services from working properly.
7 Your Rights
As a user of the bl111 platform, you have the following rights over your own information:
- Right to Access: The right to know what information we hold about you and to receive a copy of it.
- Right to Correction: The right to correct or update inaccurate or incomplete information. This can be done through account settings or by contacting the support team.
- Right to Deletion: The right to request deletion of your personal information in certain circumstances. However, some information may need to be retained due to legal or regulatory requirements.
- Right to Object to Processing: The right to object to the use of your information for specific purposes.
- Right to Data Portability: The right to receive your information in a structured, machine-readable format.
- Right to Withdraw Consent: The right to withdraw consent at any time from any data processing carried out on the basis of consent.
To exercise these rights, email [email protected] or contact our support team via live chat. We will process your request as quickly as possible.
8 Protection of Minors
bl111 is a platform intended strictly for adults. Only users aged 21 or above are eligible to use this site.
We do not intentionally collect any personal information from individuals under the age of 21. If we become aware that a minor has created an account or provided information, we will immediately close that account and delete the collected data.
Age verification is a mandatory step during account registration. If you are aware that a minor is using bl111, please notify us at [email protected].
9 Payment Information Security
Financial transactions at bl111 are a top security priority. All deposits and withdrawals processed via bKash, Nagad, Rocket, and bank transfer are handled through fully secure channels.
Financial Information Limitations
bl111 never stores your full mobile banking PIN or bank security code, and no representative will ever ask for it. Only the minimum identifying information necessary for a transaction is used in a limited manner.
Fraud Prevention
We use automated monitoring systems to detect suspicious financial activity. If an unusual transaction is flagged, the account is temporarily suspended and the user is contacted for verification.
Minimum Deposit and Withdrawal Limits
The minimum deposit amount at bl111 is ৳500 and the minimum withdrawal amount is ৳800. Withdrawals are typically processed within 5-30 minutes, subject to Bangladesh Standard Time (BST, UTC+6).
10 Policy Changes
bl111 reserves the right to update or change this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:
- A notice will be published on our website.
- A notification may be sent to your registered email address.
- The "Last Updated" date at the top of the revised Policy will be updated.
Continued use of bl111 after changes are made will be considered acceptance of the updated Policy. You are therefore advised to visit this page regularly.
To learn about a previous version of the Policy, please contact the support team.
11 Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. bl111's dedicated support team is always ready to assist you.
Email Support:
Live Chat:
24/7 in Bengali and English — support available day and night.
For requests related to personal information, some additional details may be asked to verify your identity. This is done to ensure the security of your account.